Stand out with a great procurement experience

From hotel groups to restaurant chains, some of the most recognizable brands in Travel and Hospitality turn to Proxima when they demand great customer experience from Procurement.

In an industry where differentiation is key, it’s critical to understand and delight the customer as well as react quickly to changing demands.

We help organizations stand out. We support them to optimize costs, develop their supply chains, and find room for the innovations that keep customers coming back. 

Specialist Procurement Solutions

To accelerate results in your organization, we deploy procurement specialists with real-world experience in the Travel and Hospitality sector and bring fresh insights from the outside, explaining how other organizations have faced similar challenges. 

We work closely and collaboratively with you, immersing ourselves in your world to understand needs and deliver fast and sustainable impact. We help organizations by;

  • Creating future-fit procurement strategies and functions
  • Enabling teams with the best capabilities and insights
  • Optimizing supplier expenditure and outcomes
  • Delivering complex transformation and change programs

In a world where the supply chain is so critical to the customer proposition, enhancing Procurement is a powerful way to stay innovative and competitive. Every business faces different challenges, so speak to our specialists today about yours.

See how we help businesses and brands worldwide to thrive through procurement.

Sector Dynamics

The “experience” sector has seen rapid expansion and significant disruption over the last decade. There have been winners and losers. Winners typically know their customer has a unique service proposition attuned to them. Losers often fail to stand out from the crowd and become casualties of demanding customers, rising costs, and fierce competition. As consumer finances come under pressure, maintaining differentiation and keeping close alignment to customer values will be key to maintaining volume and pricing strategies. Organizations that are able to optimize costs, manage supply chains, and invest in innovation and customer experience will be the most likely to win out.